Patients' Charter

We will:

respect your dignity, privacy and freedom of choice.
be available 24 hours a day to offer advice and support and visit you when appropriate to give hands on care.
involve you whenever possible in decisions about your care with an open and honest approach.
listen to your views, answer your questions and take appropriate action.
provide a team of nurses with suitable specialist skills to meet your ongoing needs.
work in partnership with all the health professionals involved in your care to enable you to receive the help you need, when you need it.