The IRHH e-Listening Service
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What is e-Listening?
Our e-Listening service aims to provide professional bereavement support for bereaved relatives of Iain Rennie patients. Our e-Listening team will have an understanding of the range of emotions you may be experiencing and will provide a personal and confidential response to clients.
Why use e-Listening?
This service may be of particular value to bereaved people who either find it difficult to access other forms of support or those who may prefer to use email as their chosen form of communication. It also allows us to offer support to people who live outside our catchment area.
How quickly will we respond?
e-Listening is not an emergency service.
We will aim to respond to your email personally within three to five working days.
Confidentiality
Nothing you communicate to us will be shared outside the Iain Rennie Hospice at Home
(with the exception of your GP)
unless something you tell us gives us cause to be concerned for your safety or the safety of others. All information provided to IRHH is held in accordance with current Data Protection legislation.
Age restrictions
Please note that this service is available to all age groups. IRHH would strongly advise anyone under the age of 16 years to inform their parents/guardians or other suitable adults that they are using the service, but cannot accept responsibility for minors accessing and using this facility.
Useful links
There are other organisations providing bereavement support and you can click here for links that may be useful.
The Iain Rennie Hospice at Home is very grateful for the grant received from the Awards for All England programme which enabled us to establish our e-Listening service. Awards for All England is a joint Lottery grants programme supported by Arts Council England , Big Lottery Fund, Heritage Lottery Fund and Sport England . For further information please refer to www.awardsforall.org.uk
